This course prepares students for jobs as network technicians and helps them develop additional skills required for computer technicians and help desk technicians. It provides a basic overview of routing and remote access, addressing, and security. It also familiarizes students with servers that provide email services. We space, and authenticated access. Students learn about the soft skills required for help desk and customer service positions, and the final chapter helps them prepare for the CCENT certification exam. Network monitoring and basic troubleshooting skills are taught in context.
Prerequisites
Concurrent enrollment with Cyber: Cisco Academy Level 1 Part I (26542) (96542W)
This course may be dual enrolled at Northern Virginia Community College. The NOVA entrance requirements must be met before registering. Please consult with your school counselor for more details.
Student-selected verified credit can be earned by passing the course-related industry certification.